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sap solman training

3/2/2014

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Basic Settings

Adjust Roles and Profiles
SAP Solution Manager Basic Configuration
Automatic Technical Configuration

Work Center

Work Center Structure
My Home
Adjust SAP GUI Application Calls

Operations

Administration Work Center
Managing System Landscape Information Solutions

SAP Engagement and Service Delivery

Service Delivery
Issue Management
Service Connections
Engagement and Performance

Solution Documentation

Solution Documentation Assistant Work Center
Custom Development Management Cockpit
Upload/Download project contents

Template Management

Implementation/Upgrade Work Center
Using Templates

Test Management

Test Option 1: SAP Solution Manager and Test Automation Framework
Test Option 2: SAP Quality Center by HP
Test Option 3: IBM Rational Test Management Work Center

Change Control Management

Change Management Work Center
Enhanced Change and Transport System
Quality Gate Management
Change Request Management
Change Diagnostics
Configuration Check


IT Service Management

Message in IT Service Management
Scenarios
Roles
Functions
Processing Messages
Creating Templates for Messages
Incident Management in the WebClient UI
Reporting in IT Service Management
Using an External Help Desk
Administration
Incident Management Work Center Service Desk


Technical Operations

Technical Monitoring and Alerting
System Monitoring
Data Volume Management
Technical Administration
Root Cause Analysis
Technical Reporting
Dashboards and Dashboard Apps

Business Process Operations

Business Process Operations Work Center
Business Process and Interface Monitoring
Business Process Analytic s
Data Consistency Management
Job Scheduling Management

Maintenance Management

Maintenance Optimizer
System Recommendations
Note Assistant
License Management

Upgrade Management

Implementation/Upgrade Work Center
Custom Development Management Cockpit
Analyzing Dependencies of Upgrades

Custom Code Management

Custom Code Lifecycle Management
Solutions
Business Processes
Creating Support Requests
Services
Top Issues
Issues
Tasks
SAP Early Watch Alert
Reports: Issue, Top Issue, Expert-on-Demand and Engagement

SAP Solution Manager Training | SAP Solman Training | SAP Solman Online Training from Ken Robert
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